Assistant Executive Housekeeper / Housekeeping Supervisor / Inspector

US-UT-West Jordan
1 week ago
Category
Housekeeping
Type
Regular Full-Time

Overview

McNeill Hotel Company is headquartered in Germantown, Tennessee, McNeill Hotels was built on a foundation of trust, pursuit of excellence and making a difference in whatever we do. We espouse the philosophy of “people serving people” – be it our guests, our investors, our team members or our brand partners. Servant leadership truly defines our company culture.

We focus on select service hotels with a growth strategy based on a mix of new hotel development, meaningful acquisitions and third party management agreements. We are approved franchisees for both Marriott and Hilton.

We are committed to team member retention. To that end, we offer a comprehensive and rewarding benefits package including vacation pay, paid time off, paid holidays, medical, dental, and vision insurance, short-term and long-term disability insurance, and 401(k).

Furthermore, we strongly support and champion internal growth through promotions from within our organization.

Responsibilities

Summary:  Responsible for assisting the Executive Housekeeper in maintaining standards of cleanliness throughout the common areas and guest rooms of the hotel.

 

Essential Duties & Responsibilities:

  • Assists Executive Housekeeper in directing responsibilities of the housekeeping staff
  • Supervises housekeeping staff’s productivity and ensures brand standards are being met
  • Provides training to all housekeepers as directed by management
  • Inspects rooms to ensure quality standards are met
  • Distributes keys and work assignments to housekeeping staff
  • Addresses guest complaints pertaining to rooms or common areas
  • Responds promptly to requests from guests and other departments
  • Reports any maintenance issues, safety hazards, accidents or injuries
  • Completes safety training and certifications
  • Handles contaminated articles per company, franchise, and OSHA standards
  • Maintains inventory of cleaning supplies and linens; informs General Manager of any inventory needs to ensure stock levels are accurate for each day
  • Assists Executive Housekeeper in interviewing and selecting housekeeping staff
  • Prepares work schedules, and maintains all associate records for time cards
  • Ensures teamwork and cooperation between all departments
  • Provides progressive discipline when needed with appropriate documentation
  • Maintains security for guests and property by ensuring that room doors are locked at all times, keys are controlled, lost and found articles are properly logged and stored, reports suspicious activity by guest or others
  • Assumes functions of housekeeper as necessary
  • Follows company policies and procedures
  • Other duties as assigned by supervisor or management

Qualifications

Qualifications

 

Education/Experience: High School Diploma or GED equivalent. A minimum of three months of hotel housekeeping supervisory experience or equivalent training and experience.

 

 

Working Conditions:

  • Will be required to work nights, weekends, and holidays
  • Will be required to work in a fast-paced environment
  • Will be exposed to cleaning agents and chemicals

 

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